Please note that our warehouse will be closed for the annual physical inventory count from January 22 through 25. Orders placed by noon EST on January 21 will be shipped that day. Orders placed after this time until January 25 will be processed starting January 28 2019.
To qualify for return, all products require a Return Authorization (RA) Number prior to being returned. All goods must be returned 100% complete, in the same condition as when sold, and in the original packaging as provided by the manufacturer. All packing materials, manuals, blank warranty cards and other accessories and documentation must be included. Products that are assembled after purchase must be unassembled and returned in the manufacturer's original packaging. All returns will be inspected and products found to be non-conforming will be rejected or subject to a restocking fee at Boss Promotion's sole discretion. A 15% restocking fee may apply. Returns will not be accepted on discontinued/clearance items. If you have any questions about this policy, or to obtain an RA Number, please call us at 416-422-2272.
Orders are processed and shipped within 24 hours. All shipping will be sent ground transportation, unless specifically requested to be rush shipped. These rush charges are extra. Please call 416-422-2272 for more information